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  假如你叫李華,你和父母在英國旅遊期間於1月28日至30日入住ForestHotel酒店,但對其提供的服務不...

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  假如你叫李華,你和父母在英國旅遊期間於1月28日至30日入住ForestHotel酒店,但對其提供的服務不...

   假如你叫李華,你和父母在英國旅遊期間於1月28日至30日入住Forest Hotel酒店,但對其提供的服務不滿意,請發電子郵件給酒店的管理者進行投訴,要求其道歉並改進服務質量。

  1.搬運工送到房間的皮箱破損;

  2.衛生間漏水;

  3.樓下酒吧有噪音,並持續到很晚,影響休息。

注意:

1. 文章必須包括所有要點。可適當增加細節,以使文章連貫。

   2.詞數120。

   3.參考詞彙:搬運工porter  n;  皮箱suitcase  n;  漏水leak  vi.

 

【回答】

Dear Manager,

   My name is Li Hua. I stayed at your hotel, Forest Hotel, during my visit to the UK from Jan 28 to 30 with my parents. However, the service in your hotel left much to be desired. I’m writing this email to express my opinion.

   First, we found our suitcases broken after they were carried to our room by one of your porters. Second, water was leaking out of the toilet in the bathroom third, the noise from the bar downstairs went on so late into the night each night that we couldn’t get good rest.

  For the above reasons, I have to say that the service in your hotel is of poor quality. Therefore, I would like to receive a written apology from you. Meanwhile, I hope you can improve your service in the future so that none of the above happens again.

   Yours sincerely,

    Li Hua

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