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Whendifficultpeopleexpressthemselvesorally,theygeneral...
問題詳情: Whendifficultpeopleexpressthemselvesorally,theygenerallywantatleasttwothings:they’rebeenheardandthey’rebeenunderstood.Asagoodcommunicatorshouldbeagoodlistener,fivestepsareadvocatedtowardsg...