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Itiscommonthatpeoplearenothappywhennoonelistenstotheman...

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Itiscommonthatpeoplearenothappywhennoonelistenstotheman...

It is common that people are not happy when no one listens to them and no one understands them. How often is this an important    21    in the failure of personal relationships? How often does it    22    broken homes? How often do we hear of a married couple who    23    to have communication ? It seems    24    must have gone wrong.

Differences in the opinions of two people give rise to    25   , and ways to reduce them are not easy to be    26   , but it is equally true to say that there should be a solution to every problem. Part of the solution to human conflicts is to    27    misunderstanding.

Misunderstanding often arises from a    28    of communication. Curiously enough, in a modern society where many means of communication such as the mobile phone have been developed, people are    29    faced with this problem. While there are more chances for personal contact,    30    through verbal(口頭的)communication, many people find their listeners do not listen to them. It is    31    that something is wrong with their listening ability.

People may wonder    32    their listening ability is not satisfying when their hearing ability is physically good. This is a basic mistake we often make. Believing that hearing comes to us naturally, we think that listening does not require much    33   . However, experts in the field of communication are quick to    34    this belief. In their view, listening requires hard work and energy. When people are listening, they have quicker heartbeats. So they think good listening is not as    35    as it might seem.

To become a good listener begins with concentration. If not, sometimes the listener tends to    36    part of what is being said. Since each person has his own interests, when the speaker talks about something that is    37    no personal interest to him, he would “   38    the talking”.    39    he might respond with gestures, his mind is wandering. This automatic control has its effect especially when the topic is    40   .

21. A. cause                        B. belief                  C. way                       D. opinion     

22. A. appeal to                   B. contribute to             C. refer to                    D. belong to

23. A. try                            B. prefer                       C. fail                          D. manage

24. A. anything                    B. nothing                     C. everything                      D. something

25. A. conflicts                    B. solutions                   C. agreements               D. regrets

26. A. blocked                            B. led                           C. found                       D. made 

27. A. have                          B. avoid                        C. create                      D. show

28. A. change                       B. waste                       C. lack                         D. need

29. A. still                           B. even                         C. also                         D. only

30. A. gradually                    B. especially                  C. finally                      D. constantly

31. A. obvious                      B. necessary                 C. vital                         D. strange

32. A. whether                            B. how                        C. that                         D. why

33. A. use                            B. time                         C. patience                   D. effort

34. A. attack                        B. support                    C. lose                         D. confirm

35. A. difficult                      B. common                   C. simple                      D. painful

36. A. leave out                    B. put down                  C. focus on                  D. talk about

37. A. about                         B. to                                   C. of                            D. with

38. A. switch off                  B. turn on                    C. call on                      D. put off

39. A. Because                            B. Though                   C. If                            D. Unless

40. A. inspiring                     B. amusing                   C. inviting                    D. boring

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